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FAQ’s

Where is Iron Mountain Hot Springs located?

Our address is 281 Centennial St, Glenwood Springs, CO 81601. We’re on the bank of the Colorado River, just west of Two Rivers Park.


Do you offer discounts?

Enjoy two of Glenwood’s premier attractions with our Combo Tickets and receive a 20% discount! No refunds on combo tickets.

Do you close because of weather conditions?

Iron Mountain Hot Springs stays open during all kinds of weather. We will make an announcement if lightning is nearby, but guests can stay in the pools. We do not offer refunds on tickets due to weather.

How long can I soak for?

Our soak times are 3 hours per soak! Please note that the last 3-hour soak time is at 7 p.m., and the time slots are shortened afterward. See the Bathing Etiquette page for more information. 

What is included in the General Access soak reservation? 

General Access includes access to the current property, which has 16 natural geothermal mineral pools, one inspired pool, one large freshwater family pool, and one jetted spa.  This gives you access to 19 pools.

What is included in the WorldSprings Access soak reservation? 

WorldSprings Access includes all of the General Access areas as well as the new expansion, which provides 11 inspired pools by the most famous hot springs on the planet, one freshwater cold plunge pool, one freshwater pool with waterfalls, and one Dead Sea-inspired pool with waterfalls. Guests must be 21+ to enter. In total, there are 32 pools at Iron Mountain Hot Springs.

What is the cost to upgrade your soak to include WorldSprings? 

The cost to upgrade to the WorldSprings pools is $15 per person. Guests must be 21+ to enter. The price will be higher for those who purchased General Admission with a promo code.

Can I upgrade my pass after I’ve already started my soak? 

Yes, you can upgrade to WorldSprings Access onsite during your visit at the front gate or over the phone prior to your reservation. 

Where can I purchase my reservation time and passes or upgrade to WorldSprings? 

You can purchase passes on our website or at the front desk. Promo Codes/Discounts are not offered for our WorldSprings Section.

Can I pay with cash or credit card? 

We accept credit cards, Apple Pay and Google Pay. If you bring cash, please utilize our Cash to Card kiosk located in Guest Services.  This kiosk will convert your cash to a debit Mastercard for use throughout the property. There are no fees and the debit card can be used anywhere Mastercard is accepted.

Is your property wheelchair accessible?

Iron Mountain Hot Springs commits to making its therapeutic waters accessible to all. A gently curving ramp with a handrail gradually enters the freshwater family pool for those with a mobility device or who prefer to avoid steps. An aquatic PVC access chair is available onsite. Two soaking pools have transfer walls and grab bars that allow a person with upper body strength to leave a mobility device and transfer onto the wall and into the water. All buildings are accessible, and there are two changing rooms with showers for families and caregivers. For current access to WorldSprings, mobility access is limited temporarily while a new locker building is under construction. Once the new locker building is complete, ADA access will be located near the general access property’s Summit Station towel pick-up area. Guests with mobility issues may request on-site transportation via our ADA golf cart.

Can I bring in food and drinks?

Sorry, we do not allow guests to bring in their food, drinks, or alcoholic beverages.  We have our Sopris Café, which serves flat-bread pizzas and various snacks and beverages. Additionally, pass holders and guests of WorldSprings can access the Sandbar Café with additional frozen drinks, favorites from the Sopris Café, and upscale menu items such as ceviche and poke bowls. We do not allow guests to bring in birthday cakes. We offer a refillable water station, so please bring your water bottle. We also accept Apple Pay, Google Pay, and other contactless payment options. 

Can I reschedule my soak reservation?

Our new policy includes one complimentary refund or change to tickets before 48-hours before the reservation time. Any changes requested after that are subject to a $5 change fee per ticket and potentially a price increase dependent on the time change. Changes requested for reservations within 48 hours before the start time are not guaranteed. We will contact you via email if we can honor the change, and the $5 fee per ticket and potential price increase will still apply, depending on the new time requested. 

Are dogs allowed on the property?

Sorry, we do not allow dogs on our property except service animals.  Please do not leave your dog in your car, especially during the heat of the summer.  We ask that you do not tie up your dog to your vehicle unattended, as this may jeopardize the safety of our guests.  

Are we allowed to bring in coolers?

Sorry, we do not allow coolers. We have our Sopris Café, which serves flat-bread pizzas, various snacks and drinks, and the Sandbar Café on the WorldSprings property. In addition, we do not allow guests to bring their alcohol or food to our property.

Are lockers available?

Yes, lockers are available and included in your reservation.

Should I bring my towel or robe?

Guests of the general property and WorldSprings will receive two free towel rentals per guest and are welcome to bring their towels and robes. Additional towels can be rented for $5.00 each. Robes are available for purchase in our gift shop. Towels can be rented at the Summit Station towel pickup area. 

Do you allow group reservations?

We accommodate group reservations, but we do have some specific parameters in place to ensure the best possible experience for all our guests. Group reservations are available Monday through Thursday from 9am to 3pm or Fridays from 9am to 12pm. For groups of 20 or more (max 50 people) who agree to this designated timeframe, we are pleased to offer a 10% discount and required prepayment. Group rates are valid for a 3-hour soak on either our General Access or WorldSprings side. Lockers and towels are included with your reservation. Please note children 6 to 13 require adult supervision in the small mineral pools in the General Access side and under 4 are not allowed in the small mineral pools. Access to WorldSprings is a 21 and older section. No coolers are allowed. We have two on-site cafés offering healthy snacks and drinks. All guests must sign a waiver before entering our pools.  Parents can sign for children under 18. Please contact Group Sales at [email protected] for more information and to check for availability.  

When did you open?

Iron Mountain Hot Springs opened on July 15, 2015, and WorldSprings opened on June 30th, 2023. We’re open daily from 9 a.m. to 10 p.m. Follow us on Facebook and Instagram for updates.

What minerals are present in the hot springs water?

There are more than 14 different minerals found in the analysis of our geothermal waters. Iron, sulfate, chloride, sodium, and calcium are the five most abundant minerals in the soaking pools. Iron and sulfate are known for their relaxing qualities. Each of the WorldSprings pools includes different mineral formulas. Each pool is different; for example, the Blue Lagoon pool is rich in Silica, Potassium, and Boron minerals; the Vichy pool includes Bicarbonate, Silica, Sodium, and more minerals; the Hokkaido, the Japan pool, is naturally rich in Sodium, Sulphur, and Bicarbonate; the Turkey pools have large amounts of Bicarbonate, Sulphate, and Calcium; the Romania pool is rich in Iron, Magnesium, Potassium, and Calcium; the New Zealand pool incorporates Sodium, Sulfate and Potassium, the Italy pool is rich with Sodium, Sulfate, and Bicarbonate; and in the Bali pool, Sulfate, and Magnesium make up 74% of the minerals. 

Will the minerals in the water discolor my bathing suit?

Yes, it’s possible, as our natural mineral waters are rich in iron. We recommend you bring an extra swimsuit to Iron Mountain Hot Springs (like last year’s suit) and leave all jewelry at home or in your locker. Then, if our iron-rich water stains your suit, you’ll simply take home a souvenir and lasting memory.

Where does the hot water for Iron Mountain Hot Springs come from?

Several springs are emerging on the Iron Mountain Hot Springs property; the average temperature of the water from these springs ranges from 105 to 108 degrees. The water from our well is 120 degrees. The hot springs have been named Redstone, Gamba, Hobo, and CDOT, pushing 400 gallons per minute to our pools. The water is heated by geothermal heat from the Earth’s mantle.

Where does the hot water for the WorldSprings pools come from?

The water for the WorldSpring pools is the same freshwater used in our Family Pool, Jetted Spa, Confluence Pool, and Cold Plunge. This water is then carefully prepared to match the temperature and mineral content of famous baths and springs from across the globe.  Please note that this water does contain low levels of chlorine, as determined by the Glenwood Springs Water Department.

What is the difference between the waters on the General Access side and the water at WorldSprings?

The General Access side is our legacy section that features 19 different pools including our 16 Geothermal mineral pools. These Geothermal pools are all natural water with no additives. The water flows through the pools and discharges directly into the Colorado River. The large family pool and jetted spa have trace amounts of chlorine since they are not the geothermal waters. The temperatures of these pools vary depending on what mineral water is flowing to that pool. WorldSprings is inspired by some of the most famous hot springs on the planet. Each inspired pool uses a unique mineral formula designed to replicate these famous hot springs. With the use of filtration, trace amounts of chlorine and heat we have created a new encounter at an already memorable location sitting along the Colorado River. We take our water very seriously and follow all required procedures to ensure that what our guests enjoy is also beneficial. Both sections offer unique qualities that everyone should soak up.

Why is everyone required to sign a liability waiver?

Our insurance company requires us to have a signed liability waiver (Exención Por Actividades) for everyone that uses the property; plus, it informs guests of the safety rules, the natural terrain, and the natural untreated mineral waters. Children under 18 will require a parent’s signature.

What is the family pool like?

The family pool on the western portion of the Iron Mountain Hot Springs property is the largest of our pools. It is approximately 70′ x 35’ with 86,000 gallons of chlorinated fresh water, heated to a comfortable 95 degrees by the geothermal exchange. A smaller pool, our Jetted Spa, approximately 18′ x 8’, sits on the edge of the family pool with a perfect soaking temperature above 100. Parents can enjoy the hotter water while supervising their children below.

Are there other pools for soaking?

Yes! We have 16 natural geothermal springs and a WorldSprings-inspired pool connected with heated walkways. The walkways are heated to melt snow and prevent iciness in the winter months, but you’ll still want to bring a pair of sandals or slippers to keep your toes warm. Our pools are filled with natural geothermal water with a complete changeover in water every two hours. The temperatures will vary from pool to pool, providing guests with various soaking indulgences. Sorry, children under five are not allowed in the geothermal pool area, and children 5 to 13 must be accompanied by their parents or other adults. Those who purchase an upgrade to the WorldSprings pools will have access to additional pools, including 11 inspired pools by the most famous hot springs on the planet, one freshwater cold plunge pool, one freshwater pool with waterfalls, and one Dead Sea-inspired pool with waterfalls. Please note that guests aged 21 and over who visit the property with children under 14 will not be able to experience WorldSprings since children under 14 must be supervised by an adult. 

Are drones allowed?

Iron Mountain Hot Springs is a no-drone zone to respect our guests’ privacy. If you are a journalist, blogger, or travel writer, Contact our public relations representative to request high-resolution images and additional information.

Can I bring a speaker?

To respect the relaxation of our guests, Iron Mountain Hot Springs does not allow individual speakers to be brought on the property by guests. 

What should I bring for a wintertime soak?

We recommend coming dressed and prepared for changing Colorado weather conditions. To ensure your comfort, pack a pair of sandals to wear when walking between pools, a robe to stay warm, and we’ll supply two towels. This will provide additional warmth when you are outside the water, whether to get to another pool or when ordering food from our Sopris Café or the Sandbar Café on the WorldSprings property.

Where can guests go to smoke during their reservation?

We have a smoking section located in front of the bathhouse before you check-in. Guests wishing to smoke tobacco products during their reservation will need to exit the bathhouse and walk to this designated smoking area. Please know that the use of Marijuana is illegal in public places. Guests who use tobacco vaporizers must also use the designated smoking area. Guests who smoke inside the property in or near the pools will be removed from the property without a refund. Passholders will have their pass revoked without a refund.